Privacy Policy

Last Updated: May 09, 2025

This Privacy Policy explains how Go Used collects, uses, and protects your personal information. By using the Go Used app or website, you agree to the terms outlined below.

1. Data Collection

We collect minimal personal data necessary to process orders and operate the marketplace. This includes your name, email, phone number, address, and order activity.

2. Data Security

• All personal data is encrypted and securely stored.
• We follow industry-standard security practices to protect your data from unauthorized access or misuse.

3. User Controls

• Account Access: You can view and update your profile, addresses, and payment methods at any time.
• Wallet Balance: You can use your wallet credit for purchases or request a card refund via support.

4. Account Deletion

You may delete your Go Used account at any time via the app or website:

• Go to Settings → Account → Delete Account.
• Once the request is made, your account and all associated data will be permanently deleted within 28 days.
• This process is final — your data cannot be recovered after deletion.

5. Use of Data

We use your data only to operate and improve the Go Used platform — including order processing, delivery, wallet management, and support. We do not sell, rent, or share your personal information with third parties.

6. Third-Party Services

Some platform features may involve trusted third-party providers, such as payment processors (e.g., Stripe) or analytics tools. These services may process limited user data as described in their respective privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you through the app or email. Continued use of Go Used after changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at connect@goused.ae.